I deeply regret buying from this seller. After my monitor developed an issue, they instructed me to ship it back at my own cost, which I did (with tracking proof). Weeks later, instead of honoring their warranty, they told me they could not provide after-sales service because of “Brexit” and then claimed they were “on holiday.”I have been left without a monitor I urgently need for work, out of pocket for shipping costs, and with no resolution. Their excuses are contradictory and unacceptable. This feels like a scam — they take your product back and then stop responding seriously.I will be reporting this seller to consumer protection authorities for misleading and potentially fraudulent practices.Buyers beware: if anything goes wrong with your product, do not expect support, honesty, or professionalism.
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