I have a 100k account that I was trading with for over a month with no issues. I was going to Portugal for holidays and as soon as I landed I could not access my account on mt5 so I checked to see if forex trading was allowed there and it was so I sent a mail to kortana got no reply so left it a few days and sent another mail. I followed on with about 4 more emails. So I said I would wait till I got home to see if I could access my account. When I irived home still no luck and sent another email no reply. I found 2 other email account for kortana so sent emails to those this is going on 3 weeks now and I have not got any email off them explaining why I can't access my account or even to say I breached any rules. Now I have to look at finding another prop firm as I have no faith in this one. I think it is very unprofessional to not respond to emails or even inform some one if there account is closed.
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