Account number : 14538 .Summary :I have placed my withdrawal on 06-06-2024 , and on 11-06-2024 i have received mails from kortana describing my payout request got rejected due to COPY TRADE which was a hard breach and even my account got freezed , but the evidence which they provided were totally wrong , each and every trade had difference ,Details mentioned below :First proof with details difference of each trade .0 (1).jpgTrade id : 1489240 - 1489949In this particular trade other party took trade on 03-06-2024 at 05:10:06 PM with entry point of 2340.37 and closed the trade with profit of 126.5$ at 05:18:32 PM with exit price 2337.62 , where as my trade entry point was 2340.36 at 05:11:30 PM and i closed this trade with a strict SL of -500$ with close price of 2344.36 at 05:39:55 PM.( How can this particular trade match ? where the other party closed the trade in profit and i closed in loss with a different close price ? ) ,Trade id : 1423096-1423283In this particular trade other party took trade on 03-06-2024 at 11:24:43 AM with entry point of 2327.1 and closed the trade with profit of 51.15$ at 11:41:40 AM with exit price 2325.55 , where as my trade entry point was 2327.97 at 11:27:02 AM and i closed this trade with a strict SL of -500$ with close price of 2331.97 at 01:42:39 PM .( How can this particular trade match ? where the other party closed the trade in profit and i closed in loss with different close price ? )Trade id : 1641235-1561869In this trade each and everything is different , our entry points does not match , our exit points does not match , most importantly our timing there is literally a 12 hours difference in our trade points , the other party placed trade at 2329.78 at 04:40:23 PM and my entry point was at 2346.36 at 04:40:40 AM( How can this particular trade match ? where our entry points and trade timings are totally different with a difference of 12 hours ? )Trade id : 1591435 - 1592428In this particular trade other party took trade on 04-06-2024 at 12:10:26 PM with entry point of 2330.65 and closed the trade with profit of 11.4$ at 12:18:31 PM with exit price 2331.03 , where as my trade entry point was 2328 at 12:11:52 PM and i closed this trade with profit of 451.25$ with close price of 2331.61 at 12:24:07 PM( How can this particular trade match , whereas our entry price are different , exit price is different , pipps are different , timings are different )These are the difference from the proofs submitted earlier ,But yesterday i received another proof from another team support member of kortana , you can find the attached in this mail chain , Now the point is clear that there must be some mistake with my case , or else why will there be two proofs of evidence of which both are different and most importantly second proof has trade related to XAG ( silver ) which i never traded ,Second proof :unnamed.pngI request you to review my case and approve my withdrawal as these allegations on me are fake , and i request for a detailed explanation for these proofs submitted by Kortana , if not i will be forced to take legal action towards kortana for submitting fake proofs and rejecting payouts on base of fake allegations of their clients ,
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