I had mixed feelings about my experience with Kosmosaim. The main issue was support — I waited around 10 days with no response to my ticket. After that, I tried reaching out by pinging a manager in their support Discord, but instead of getting help, I received a 7-day timeout.I understand moderation rules, but the lack of communication and the way this was handled was frustrating. If support response times and communication improve, I think the experience could be much better.
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