Who writes these reports? Not criticising the workmanship. Never got that far! But no phone call in connection to the collection of our car. When I did ring after sitting here for the 2 hour period ,I was told they would ring me back . They didn’t! When the person from Servicing Stop contacted me about had my collection gone smoothly? He said I will get right on to it now. 20 mins later he rang me back to say that their mot technician had not come in . ( why didn’t tell me when I rang earlier? ) . Cant be done today now! Nevermind get a technician get somebody to arrange your bookings and customer service!Just read your reply.When I rang you this morning , you didn’t need the booking number as you told me yes it’s a mazda ?.??? Servicing Stop told me you had no mot technician ? People off sick , it happens! But it was lack of customer service that got me.
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Krause Autos was set up in 2020 and remains family run. We're a friendly, local vehicle repair garage and bodyshop, also offering car servicing and MOT, aiming to provide the highest levels of technical expertise for our customers. We also offer a free collection and delivery service to your home or place of work.
