Horrible. I have not had an experience with someone so rude in years. Latisha in the front end was the rudest least professional person I have ever encountered. I went to the self checkout to purchase some clothing and a hat, a mens hat. In the location that we grabbed it from is a sign, 30% off Mens Hats. It doesn't ring up on sale, the cashier that was working the self checkouts was so kind and great, but she called over Latisha, and Latisha says "Carhart isn't included" I said it says mens hats, and showed her the photo we took of the sign, she says Carhart is never included, I know that is my dept. I said well if that is true the sign is right there, why does the sign not state there is exclusions? She says the sign is correct. So she walks with me, it is right down the aisle, I show her that the hats are right there with the sign, I will post the photo here, she says see its these not those, I said maybe you should consider moving the section that is included away from the section that isn't. She said " The sign is exactly where is should be" I am quoting her. So we go back to the checkout and she went onto help another cashier, I already rung up the hat thought it was in the bag, I guess the cashier had given it to Latisha. So I go over to her, she is helping some cashier and the cashier sees that I need to speak with her and she also has and attitude and asks if she can help. I said I need to speak with her as I think she has the hat I purchased. Latisha said she put it back and I said I didn't want it. I said I never said I didn't want it, she then snaps back again and says "you SAID you didn't WANT it" I said "Latisha, I didn't say I didn't want it" and went off to go get it again! She says " don't yell at me" LOL. First of all I didn't raise my voice, she just didn't like that someone matched her energy. I am not a pushover and I don't like being treated like crap when I am spending money somewhere for YEARS that employees people like this. Save you money, save your hassle and head over to HEB, I am so glad they are building a new one across the street cause this was ridiculous. Have the day you deserve Latisha.
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