Had a TERRIBLE experience at the pharmacy. RUDE pharmacist. They were ignoring the drive thru with an OPEN sign, so I came inside after waiting for several minutes. When I came inside, there is NO ONE in line, they ARE NOT busy, and there are FOUR people standing around, so I still don't know why they were ignoring the drive thru. They looked at me at the counter and wouldn't acknowledge me until I asked them if they work there. It was bizarre. The tech then proceeds to be rude AF and refuses to acknowledge I am complaining about the drive thru and the treatment at the counter. She just pretends I am not speaking. I told her where she could go on the way out. Mind you, 3 other people are watching all of this and one of them is the PHARMACIST who does nothing to rectify the situation. I then called the pharmacy when got home to complain, and the PHARMACIST "Christine" (no last name because she refused to identify herself because I guess she is hiding something), was ALSO RUDE and would not take responsibility for the poor service, would not apologize, would not confirm she was in charge, would not identify her supervisor, would not provide a number to Kroger corporate etc. etc. She also intentionally misgendered me several times on the phone (referring to me as a mam when I repeatedly told her I am a sir), which is straight up BIGOTRY and gross coming from a PHARMACIST and THEN she HUNG UP ON ME. Is this what passes for professionalism at Kroger pharmacy? Atrocious. Go to literally any other pharmacy.
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