ordered a scooter about 4–5 days ago and I still haven’t received any update about my order. I can’t see where it is, not even if it’s in shipping. On top of that, I can't view the order from my phone — I have to log in from a PC the order number is FF00402070 . I also sent them an email asking why I can’t see the order on my phone using the same account, but they didn’t reply.I would really like to know when the package will arrive and how much longer it’s going to take.
Claim your business profile now and gain access to all features and respond to customer reviews.
Kugoo Europe Official Website(Kugooescooters.com) . Ships directly from European warehouses with free shipping and no additional taxes! Fast and safe delivery within the country by international express DPD or GLS, 4-8 working days to arrive. Provide fast and professional pre-sales and after-sales service through our mailbox: service@kugooescooters.com. Provide one year free after-sales service. The best electric vehicle for your needs Extensive catalog of electric scooters, e-bikes, accessories and spare parts. Easy to use and safe! Kugou, a leading brand in the field of urban transportation.
Note: Our company has regulations that the scooter you buy on that website will be responsible for the after-sales service for you. Please send us your order number when you contact our after-sales email address, and we will verify for you whether you purchased it on our website.our website is: kugooescooters.com. Thank you for your understanding and support
After-sales email: service@kugooescooters.com
Kugoo-EU: https://www.kugooescooters.comSee more
