They sent me a defective unit i ordered a halo knight t108 pro and they said that its out of stock and what do I think abt the yume hawk pro i said that fine so they took 3 days to make a order then they shipped it out i was so eager to receive my package i got it and I was soo happy until I realized that the rear motor was busted and it worked but it got soo hot and it was bearly spinning and making horrible noise loud and Its dragging it took 2 weeks and for 4 days they wouldn't email me back i would like a upgrade or replacement scooter i am not shipping it back with my own money this really deserves 1 star but the thing is that i wanted to ship it to cyprus but I guess that's too late bcs until they send me another one or replacement am out of time bcs the shipping is around 15 August
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Kugoo Europe Official Website(Kugooescooters.com) . Ships directly from European warehouses with free shipping and no additional taxes! Fast and safe delivery within the country by international express DPD or GLS, 4-8 working days to arrive. Provide fast and professional pre-sales and after-sales service through our mailbox: service@kugooescooters.com. Provide one year free after-sales service. The best electric vehicle for your needs Extensive catalog of electric scooters, e-bikes, accessories and spare parts. Easy to use and safe! Kugou, a leading brand in the field of urban transportation.
Note: Our company has regulations that the scooter you buy on that website will be responsible for the after-sales service for you. Please send us your order number when you contact our after-sales email address, and we will verify for you whether you purchased it on our website.our website is: kugooescooters.com. Thank you for your understanding and support
After-sales email: service@kugooescooters.com
Kugoo-EU: https://www.kugooescooters.comSee more
