Ordered a C1 pro, took 3/4 weeks to arrive ( that was ok we live in Ireland) arrived and it wasn’t charging or turning on. Tried everything to fix the problem. Took the part off that your feet go on and underneath it the wires were broke and not connected. Got onto the whats app customer care and went back and forth for 5 days with no solution. Offered to send a “free” battery. Not one bit happy. Bought something new and had to take it to be fixed.
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Kugoo Europe Official Website(Kugooescooters.com) . Ships directly from European warehouses with free shipping and no additional taxes! Fast and safe delivery within the country by international express DPD or GLS, 4-8 working days to arrive. Provide fast and professional pre-sales and after-sales service through our mailbox: service@kugooescooters.com. Provide one year free after-sales service. The best electric vehicle for your needs Extensive catalog of electric scooters, e-bikes, accessories and spare parts. Easy to use and safe! Kugou, a leading brand in the field of urban transportation.
Note: Our company has regulations that the scooter you buy on that website will be responsible for the after-sales service for you. Please send us your order number when you contact our after-sales email address, and we will verify for you whether you purchased it on our website.our website is: kugooescooters.com. Thank you for your understanding and support
After-sales email: service@kugooescooters.com
Kugoo-EU: https://www.kugooescooters.comSee more
