I have order fromThis website with out reading the reviews lesson learnt. Order number FF00632314 had no communication about the order, sent couple emails and no response sent email regarding refund before I go my bank to give them a chance and guess what!! No reply again so I have taken this to my bank and will let them chase the scammers, was a Xmas gift for my son and it’s disgusting that no communication is done, support from customer service is a joke these must be scammers, I will continue to write bad reviews to prevent people spending there money untill my money is received back to my bank account DO NOT BUY !!!!
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Kugoo Europe Official Website(Kugooescooters.com) . Ships directly from European warehouses with free shipping and no additional taxes! Fast and safe delivery within the country by international express DPD or GLS, 4-8 working days to arrive. Provide fast and professional pre-sales and after-sales service through our mailbox: service@kugooescooters.com. Provide one year free after-sales service. The best electric vehicle for your needs Extensive catalog of electric scooters, e-bikes, accessories and spare parts. Easy to use and safe! Kugou, a leading brand in the field of urban transportation.
Note: Our company has regulations that the scooter you buy on that website will be responsible for the after-sales service for you. Please send us your order number when you contact our after-sales email address, and we will verify for you whether you purchased it on our website.our website is: kugooescooters.com. Thank you for your understanding and support
After-sales email: service@kugooescooters.com
Kugoo-EU: https://www.kugooescooters.comSee more
