I had big issues with the first Kuranda cat tower I received (I bought an 8-nest cat tower), but if you send a message to Beth Klein (Director of Marketing) to explain the problem(s) you are facing, you will get complete satisfaction at the end. On the first cat tower I purchased, the holes in the rails were not aligning properly with the holes in the corners so it was impossible to assemble the tower. Not only Beth promptly got back to me, but after talking to her production manager, she recognized that the issues were coming from their side, and she made sure that another cat tower was sent to me in a record time. I also did not have to return the first tower I received (which is impossible to mount anyway). Regarding the tower itself, I believe it is of good quality and sturdy. It can be a little bit cumbersome to assemble, but overall, I am very happy with my purchase and the help I received from Kuranda. Now, I have to get my cats to abandon their horrible and very messy carpeted cat trees, as they will all be replaced by a Kuranda cat tower within the next few months!
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Kuranda Beds are elevated, cot-style dog and cat beds with a chew proof design. Comfortable, easy to clean and made in the USA. Free shipping on all beds.
