I don't mean to be harsh, but utilizing this service is a daily challenge. They withhold payments and expect us to contact customers for their bank details—really? It's frustrating to be asked to do their job. While I understand the need for verification and compliance, I can't reach out to my customers for this information. I have all the necessary documents ready, including the Bill of Lading, Insurance certificate, and the invoice from the payment processor. Their customer service and technical support are subpar; they come across as unfriendly and unhelpful. It feels like I'm trapped with them. Whoever manages this company needs to understand how other businesses operate. They charge a monthly fee of $25, a minimum fee of $49.50, a 10% hold on each payment, and various hidden charges. We're trying to earn a living, and they have made it extremely difficult. I strongly advise against signing a contract with them, as there is a hidden exit fee of $600. Please be cautious.
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At Kurv, we make payments seamless so businesses can focus on growth. Serving over 30,000 merchants nationwide—from startups to large enterprises, we offer a full ecosystem of payment solutions, including credit card processing, risk management, sales software, and more.
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