Be careful about this company..!!!When they switched from Klarna to a custom payment method, they stopped making payments to us, and we haven’t received anything since July 2025. As a medium-sized website(Etnomat), we rely heavily on these payments to operate. Despite their numerous and often irrelevant document requests, we provided everything they asked for. However, their responses have been dismissive and unhelpful, almost as if they’re joking. We’ve sent countless emails and contacted their support multiple times, but they continue to withhold our funds without providing any valid reason.If they’re holding our money like this, I can only imagine they might be doing the same to others. Based on the comments I’ve read, it seems like a pattern. Holding onto other people’s money like this could make them extremely wealthy or allow them to misuse the funds.I strongly advise against becoming involved with this company. If anyone needs further clarification, I’m happy to provide more details. Rest assured, we will be taking legal action against them
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Kustom is a fintech company offering one of Europe’s leading checkout solutions. With efficient and customizable products, we help merchants tailor their checkout to fit their shoppers’ needs. By gathering innovative and scalable features, Kustom ensures high conversion rates and drives repeat purchases. Today, Kustom has 24,000 connected merchants with sales in over 170 countries.See more
