I purchased a $100 light fitting from them because the specifications said it took “GU10” bulbs. After paying our electrician $225 to install it, much back and forth with the seller, multiple photos and many purchased bulbs (approx $315 with proof of purchases) that still do not fit - the seller has finally advised that the correct bulbs the fitting takes are “E27 from G45 to G50”. These bulbs are not available in the smart lighting line that we use throughout our home and we would not have purchased the fitting and paid to have it installed if this was the case. We have requested a credit of $100 AUD for the inconvenience caused along with the fact that we never would have bought the fitting if the website had listed the correct specifications in the first place. We were denied this request and have raised a PayPal dispute. So disgusted with the service and appreciation for accurate specifications when selling items on their website.
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