Waited over 12 weeks (past original delivery due date) for a light fitting to arrive. Chased several times and kept getting told it was on its way. It has finally arrived and it is of the WORST quality possible. It’s a swing arm lamp, none of the arms will hold at the hinges and the lamp head is completely loose. So when fitted to the wall (paying for an electrician of course), it just hangs straight down. If I wasn’t so furious, it would be funny. And to add to this, it’s doesn’t even work! Have requested a refund, they keep trying to offer a replacement at a discount, which of course I don’t want based on the quality, but now they need to seek a supervisor for a refund…I don’t hold out much hope. AVOID, absolutely awful service and terrible quality product. I’d give zero stars if that was an option….
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