Dreadful company to deal with. AVOID them like the plague. Ordered lighting, seven weeks later it arrived. Assembled it and switched on...BANG...bulb blew...lots of smoke. Smoke coming from on/off switch and wiring red hot. Notified them but initial response was to offer to send replacement bulb holder. I repeated the bulb holder was fine - repeated the smoking and hot switch/wiring issue. They offered to replace but a) we have no confidence in the dangerous product and b) didn't want to wait another seven weeks. They offered to replace, plus 5% compensation...then 10%...then 15%. Kept repeating we do not trust their company. Eventually we were offered a choice of keep the faulty, dangerous, not working item and have 40% compensation or the 15% plus new. Stressed we have no confidence in an item we deem dangerous so had to accept 40% and take item to rubbish dump. A truly dreadful company to deal with with rubbish customer service. Would have given zero stars but it seems one star is the lowest that registers. Will never go near this company and recommend no-one else does either.
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