We ordered two wall lights which duly arrived. In reality the quality of the product did not match the website offering. Nevertheless, when we came to place the product in situ and it was simply too big and we therefore attempted to return the goods. Kwoking's immediate response was simply to offer a 10% refund. Not what we wanted. They did offer to take back the goods but only if returned to China. Eventually we settled on their apparent 20% maximum refund, which has now come through. The lights will now either go to the tip or perhaps charity.The moral is do your research before buying. I would not buy again from the company based upon quality standards and their returns policy.
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