Managed to trash my lenses (bottom of my ski bag with loads of stuff and not in my case) I didn’t treat them with the respect they deserve (as per instructions we are given by Kyloe). I love my sunnies and was very lucky that they were able to supply me with some replacement lenses. Not only that, they sent me a Hygge scarf along with them. Customer service: a very quick response to my email with a solution and quick dispatch of my new lenses which I managed to pop in. That said, they were difficult to get out, so be assured that your lenses are not going to just fall out, those suckers are in there to stay! I will only ever buy sunnies from Kyloe. Once happy with a product, why change.
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