Not what they used to be at all. Ordered 2 Lennon leather power rocking chairs on 4/28/24 which took 3 months to get but or delayed delivery until 8/14 after we got back from a cruise. The chairs were looked horrible - wrinkled leather on sides, loose in leg lift, stuffing not even leg lift and backs and stitching was off by over an inch on once of the backs. Noted this to the delivery people who took picture and said they would schedule a tech who came out the next week. He noted that they need to go back to the shop for "repair". they picked them up two weeks later and that was the last we seen of them until 10/16. This was after a couple of visits and numerous phone calls to the store. Never got a call from anyone during this time. Not much change to the chairs, still not what expected for $5700. Went back to the store on on 10/24 after we were told they would deliver them and order necessary parts to make them wright. There were still sitting there and no parts were ordered.We demanded our money back but gave us the run around again and told us we needed to go thru National Care service. After getting the run around there for 3 weeks with promises to investigate with store and no call backs and speaking with 4 different people we contacted Chase credit and file a fraudulent claim. We are in the process of getting our money back. We will NEVER do business with store or any Lazy Boy store. Their products are very poor (made in China now) and service response sucks! The sales people talk a good story but zero results. Buy somewhere else.
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You already know La-Z-Boy for our recliners, but did you know we also make sofas, sectionals, loveseats, chairs and more? Now you do. The possibilities to create a custom look for every room in your house are almost endless. Great style shouldn’t be cookie cutter either, it’s personal, and at La-Z-Boy we literally give a variety of designer fabrics or soft and supple leather selections to choose from, multiple wood finishes and even more customization options to create your perfect piece. The hardest part will be deciding which to choose.
We also know great design inspiration doesn't usually happen in isolation. It takes a team – you and a knowledgeable La-Z-Boy design professional. Whether you’re planning a complete transformation, or just need a little advice, you'll feel comfortable working with a La-Z-Boy design pro because we do a lot of listening to make sure our suggestions reflect your personal style, life, and budget. Just call your nearest store to discuss a free design appointment. (http://www.la-z-boy.com/storeLocator)
If your idea of beauty goes beyond good looks you’ve landed on the furniture company that’s right for you. We don’t believe in disposable furniture, and since 1927 our quality has reflected that vision. Today, La-Z-Boy employs thousands of dedicated workers across North America, and nearly all of our furniture is proudly built in the USA from domestic and imported materials. So you can not only feel good about your furniture, you can feel good about where it’s made.
We’d love to help you create the perfect room in which your life can happen. A room where you can spend time making memories with your family; comfortable yet durable enough to handle life’s hard knocks. We’ve said it once and we’ll say it again – you’ll be surprised… really!See more