I needed a chair that I could be comfortable in as I have nerve neuropathy in both legs. I tried several chairs in the store and picked one in the store that I felt would work. I asked if they had one like it with blue fabric and they said they did in warehouse. I decided ok. When it was delivered it was not the same in looks or comfort. No chair bottom padding, with some back padding plus the chair was much smaller. When I tried it, it did not feel comfortable at al and my legs hung out from the chair. I asked to take it back and either get my money back or get the one in the store. The sales person in that store was going to be gone the next day so he asked me to call his boss, Pat, to see if I could bring it back and exchange. This man was so rude he started yelling and screaming and said I could not bring the chair back. He was so rude and obnoxious. Not like a manager I ever saw. I left that store and decided to take the loss, Unfortunately, I paid for it in full earlier and could not exchange. It was so awful there I would never shop there again and I have reported it to BBB which I don't know if they even talked with them. I have not heard anything and they have won out by giving me an inferior chair which I hate. They said if they didn't approve an exchange I could not get my money back anyway but they would give me a credit. After the exchange with Pat, I didn't want to ever deal there again.
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You already know La-Z-Boy for our recliners, but did you know we also make sofas, sectionals, loveseats, chairs and more? Now you do. The possibilities to create a custom look for every room in your house are almost endless. Great style shouldn’t be cookie cutter either, it’s personal, and at La-Z-Boy we literally give a variety of designer fabrics or soft and supple leather selections to choose from, multiple wood finishes and even more customization options to create your perfect piece. The hardest part will be deciding which to choose.
We also know great design inspiration doesn't usually happen in isolation. It takes a team – you and a knowledgeable La-Z-Boy design professional. Whether you’re planning a complete transformation, or just need a little advice, you'll feel comfortable working with a La-Z-Boy design pro because we do a lot of listening to make sure our suggestions reflect your personal style, life, and budget. Just call your nearest store to discuss a free design appointment. (http://www.la-z-boy.com/storeLocator)
If your idea of beauty goes beyond good looks you’ve landed on the furniture company that’s right for you. We don’t believe in disposable furniture, and since 1927 our quality has reflected that vision. Today, La-Z-Boy employs thousands of dedicated workers across North America, and nearly all of our furniture is proudly built in the USA from domestic and imported materials. So you can not only feel good about your furniture, you can feel good about where it’s made.
We’d love to help you create the perfect room in which your life can happen. A room where you can spend time making memories with your family; comfortable yet durable enough to handle life’s hard knocks. We’ve said it once and we’ll say it again – you’ll be surprised… really!See more