I purchased a La-Z-Boy on December 13, 2024 from the La-Z-Boy store on Airport Highway in Toledo, OH. Since the chair was not in stock, I was told it would need to be manufactured and would arrive sometime the first of February 2025. I am not clear what the issue is, but every time I trace the shipment, I am told it will be manufactured at the factory in two weeks. I have made several calls and always get the same answer.Today is April 7, 2025 and I was again told it will be ready to ship from the factory in about two weeks.While I am not sure where the issue is, I am beginning to lose patience. These recliners are not inexpensive by any means and I would expect La-Z-Boy to live up to their promises, but they are not.This is not a reflection on the store itself, in fact they were very helpful and pleasant to deal with. It is the La-Z-Boy company that has dropped the ball.I suggest if you are looking to purchase a La-Z-Boy you only consider furniture they have in stock or consider a different brand.
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You already know La-Z-Boy for our recliners, but did you know we also make sofas, sectionals, loveseats, chairs and more? Now you do. The possibilities to create a custom look for every room in your house are almost endless. Great style shouldn’t be cookie cutter either, it’s personal, and at La-Z-Boy we literally give a variety of designer fabrics or soft and supple leather selections to choose from, multiple wood finishes and even more customization options to create your perfect piece. The hardest part will be deciding which to choose.
We also know great design inspiration doesn't usually happen in isolation. It takes a team – you and a knowledgeable La-Z-Boy design professional. Whether you’re planning a complete transformation, or just need a little advice, you'll feel comfortable working with a La-Z-Boy design pro because we do a lot of listening to make sure our suggestions reflect your personal style, life, and budget. Just call your nearest store to discuss a free design appointment. (http://www.la-z-boy.com/storeLocator)
If your idea of beauty goes beyond good looks you’ve landed on the furniture company that’s right for you. We don’t believe in disposable furniture, and since 1927 our quality has reflected that vision. Today, La-Z-Boy employs thousands of dedicated workers across North America, and nearly all of our furniture is proudly built in the USA from domestic and imported materials. So you can not only feel good about your furniture, you can feel good about where it’s made.
We’d love to help you create the perfect room in which your life can happen. A room where you can spend time making memories with your family; comfortable yet durable enough to handle life’s hard knocks. We’ve said it once and we’ll say it again – you’ll be surprised… really!See more