READ THIS BEFORE YOU BUY LABNIFY'S MAILERBefore I say anything, please check out other reviews and reviewers. They are all from US/CA and they all have only 1 review - except all other people that had the same experience as me and gave them 1 star.Now, lets continue with the review:I started by reaching out to the seller to ask a few questions. Before purchasing, I had no trouble getting in touch with them via their website chat. But the moment I paid for the plan, they became completely unreachable—no replies via email, website chat, or even BHW messages.That alone wouldn’t be a deal-breaker if the software actually worked as advertised.Software:Software is extremely buggy and unreliable.It's not too confusing to navigate, but they provide outdated instructions, which made things worse.Following their own documentation led to errors and misleading results.Right off the bat, I was getting random error messages when creating campaigns. Some campaigns were marked as "sent" or "delivered," but nothing actually happened.Deliverability?They claim 85%+ deliverability. In my experience, every single email I sent landed in the spam folder immediately or never got sent.I tried everything:Different subject linesWith/without trackingVarious message formatsWith/without unsubscribe linksNothing worked.(This was tested primarily to Google Workspace and Gmail accounts)Support?No replies via email.Website chat gave me either blank screen or didn't load at all.Only after replying to their BHW thread did I finally get an email response a day or two later.They claimed they “sent me an email,” which I never received (which is kind of on-brand by them).And even if they did send it, why were they asking me what my issue was... when I already described it in the original email? 🤦Later, I saw they closed their BHW thread. I thought they stopped selling, since software is obviously not working as intended.But 8-9 days later they announce they were “on vacation” and had just come back. So, I decided to give them another shot, hoping something had been fixed while they "were on a vacation".THE TEST:I connected old .com domain that I was never used for mailing before.Here were the test conditions:No URLsNo images/gifs/videosNo unsubscribe link/header/textUsed spintax + personalized each emailSent to 6 of my own emails:3 business domains (1 using Google Workspace)3 Gmail accountsAlso sent the same campaign to Gmass's Deliverability Test & Spam Checker (18 different mailboxes).THE RESULTS:My inboxes:2 emails went to spam4 were never delivered (not even in spam — like they were never sent)Gmass:0 deliveredGmass couldn't detect anything at all, again like nothing was ever sentThese results were basically identical to my original tests that I did 2 weeks ago. So much for "fixing things" during their vacation, well at least they didn't lie about that...CONCLUSION:They promised 85%+ deliverability, and I got 0% real results.Support is terrible, borderline nonexistent.The team clearly doesn't communicate well with customers, and from my perspective, they’re either lying or massively incompetent.Which is a massive let down, since they were really competent at answering all of my questions when I wasn't a customer.Software is buggy and just doesn't do what it is supposed to do. I’m very close to calling this service a scam.Save your money. This is one of those "too good to be true" tools that just doesn’t deliver — literally.
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Labnify offers a comprehensive solution for streamlining email campaigns by utilizing premium SMTP relay and API. With our advanced features, you can automate your workflow seamlessly using the built-in web mailer. Additionally, Labnify provides robust tracking capabilities, allowing you to monitor and analyze actionable metrics to optimize your email marketing strategies.See more
