labonnebrosse.com

3.6
3.6 Based on 61 reviews

La Bonne Brosse celebrates the art of brushing as an essential beauty and hair care ritual. Made in France with refined and durable materials, each brush is expertly designed to condition all hair types, from root to tip, while providing an authentic mo...

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Jennifer Rucker
Poor customer service

I have never written a poor review but here goes. I ordered my brush on Nov 10(for a Christmas gift) and it has been stuck in Memphis since Nov 17. I have reached out to customer service serval times and they were not helpful at all. When I asked for a refund(twice now) or a new shipment, they completely shut down. Initially they asked for a photo of my ID and a sworn statement confirming I had not received the package which I thought was strange and of course refused to share my personal information.

1
Date of experience: Dec 11, 2025

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Business Details

  • La Bonne Brosse celebrates the art of brushing as an essential beauty and hair care ritual.

    Made in France with refined and durable materials, each brush is expertly designed to condition all hair types, from root to tip, while providing an authentic moment of reconnection with yourself.

    Founded by Pauline Laurent and Flore des Robert, experts in the beauty industry, La Bonne Brosse combines traditional craftsmanship and scientific innovation to improve hair health through simple and effective actions.

    In 2024, its N°01 The Shine & Care Hair Brush received an Allure Best of Beauty Award.

    For more information www.labonnebrosse.comSee more

  • email contact@labonnebrosse.com
  • language https://labonnebrosse.com

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