The sweatshirt I got was made of thin, rough material. Messy sewing. And the size medium would have been large or even extra large on a man. I asked for a refund, only to be offered 30% with no return. They implied there was no point returning it as it was a Chinese address. I asked for a refund again and they offered 50%. Tedious and unprofessional. I complained AGAIN, saying I’d forfeit the delivery cost (£9) for a full refund and they finally caved.
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