I bought a five rail step ladder, only to discover that steps 3,4 and 5 could not be used. If this had been made clear at the time of purchase, I would have ordered taller steps. The ladders arrived wrapped in a thin plastic bag, and as a result, the legs of the ladders were scratched. When investigating the returns procedure, I was told that the ladders must be packaged properly, to prevent damage. Any damage meant that no refund would be forthcoming. Consequently, the cost of returning the steps and the condition of the steps once in my possession, ruled out any chance I had of getting satisfaction from the company.
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We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits.
Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.See more
