This has been the worst customer service experience I have encountered. I ordered two items two weeks before my mother’s birthday, but only one arrived. When I inquired about the second item, they informed me it was out of stock. They promised to send an alternative, but that never happened. Despite numerous emails and promises of a response from a manager, I have received nothing. It has now been almost a month, and I still haven't received a refund for the out-of-stock items.
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Macarons and pastry specialist