I loved this bag - and then it broke, and La Mansio has been ignoring me for over a week. I’m editing this review as they eventually did replace my bag (for a (small) fee, for some tax reasons as I was informed) but I got to keep the old bag, which I am trying to get repaired on my own dime so at least I can gift it to someone).I still love the bag, and I did get a replacement (for about 40$) and have the option to repair the other one, but it took over a month if not more, and was a very frustrating process. I only started getting proper response after leaving this review, initially 1 star. Thus, I cannot give them a higher rating with such a head ache process.Love the bag. It truely is awesome. Perfect for what I needed and it was hard to find what I wanted. I get a TON of compliments and it does feel high quality. I understand it’s hard for a business when you run into some production issues, but I really wish they had been more responsive on the claim initially and didn’t wait days in between each answer and only giving me options that weren’t fully free. I don’t like that, and that will never get more than 3 starts, regardless of the product. Make your own judgements. Bag great. If there is an issue, not so much.
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The versatile women's bag that goes from a handbag to a comfortable backpack & supports your active lifestyle.
