As a kickstarter backer i looked forward to the beautiful bag but there was a slight delay in the fulfillment of the reward. However all my email queries received a response on when i might expect it so I was reassured. The first grande bag they sent me looked great but it had a defect in the placement of the anchors for the shoulder straps which made carrying the bag as a backpack difficult. La mansio staff promptly responded to my email on this and they offered to replace my bag free of cost and to buy get an additional bag at a steeply discounted cost of $59. I didn't use the additional bag offer and I got my new perfect replacement a few weeks later. The customer service is friendly and prompt and helpful. The bag is sturdy,well made, functional and beautiful, I have received compliments on the bag many times.
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The versatile women's bag that goes from a handbag to a comfortable backpack & supports your active lifestyle.
