I jumped on the Kickstart campaign of the Grand bag last year. I was really excited and patiently waited for it to ship out. After two months of use, one of the links for the strap broke. It would be an understatement to say I'm disappointed. My coach bags have never had this issue s and to pay over $400 for a strap to break after two months is unacceptable. I've reached out to them in multiple ways and over the past week and haven't heard back at all. After revithe broken link I'm also starting to question if it is even leather. I'm sure parts are but not the whole bag. I want my money back.
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The versatile women's bag that goes from a handbag to a comfortable backpack & supports your active lifestyle.
