I tried to reach the customer support for almost a month now, writing directions to their email (twice), in the contact form on website, in the chat on the website. I‘m not satisfied with the bag and want to return it, I wrote to them on the very next day I received the bag. Now it’s almost a month later, they don’t reply, and they have a 30-days return policy. How convenient. The bag itself I didn’t like for multiple reasons.1) there is no laptop compartment, that’s insane. This bag advertises itself as the most functional bag in the world, and there is not even a laptop compartment. You have to buy a separate addon for that. With a big discount I bought it for 236€, and I still think this is WAY too much for a bag that can’t even hold my laptop.2) The looks are not that great. I ordered the green bag because it’s my fav color and it was a little cheaper, but this bag is not even leather, just some synthetic material. Very disappointing.3) Feels kinda bulky to me too.The only working feature that sets apart this mega expensive bag from others is the pocket for wet objects. But I still don’t think it’s that functional, as it is too small for my swimming suit + cap + glasses. And I wouldn’t go to the pool from the office tbh, I always go on weekend with my girlfriend and take a separate bag.Overall, la mansio bag is useless for me and I really hope customer support notices this message and finally sends me return label or whatever they have to do to initiate return. I want my money back!!
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The versatile women's bag that goes from a handbag to a comfortable backpack & supports your active lifestyle.
