I had a very disappointing experience with this company. I placed an order but decided to cancel it before it was processed. I contacted customer service to request the cancellation and a refund. Unfortunately, I received emails without any confirmation about my order cancellation. They stopped replying to my emails when I asked for a refund. All my attempts to reach them have been completely ignored. If I am not refunded soon, I will have to report the issue to my payment provider and request a chargeback. Ignoring customers like this is absolutely unacceptable. I strongly advise others to proceed with caution when dealing with this company!
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