Be extremely careful when placing an order with this company. They have you of the mistaken belief that this is a UK based company when an actual fact it is a company that is trading outside of the British Isles. Products are being shipped from China and the O330 phone number ( supposedly ) make you believe that this is a UK company. For the benefits of doubt when you ring this number is It is an automated American lady that says all agents are busy and it does not lead you to an actual human being. I have purchased two lamps and have not received a tracking number or any estimated time of arrival. You are dealing with a Chinese company that portrays an image with all the whistle and bells on the website that looks extremely nice and makes you believe you are in good hands. I have had no response from this company whatsoever when requesting a refund and cancelling my order.
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