I ordered 3 lamps from LampsModern however after a couple weeks I received only 1 lamp from China. I raised a complaint over email and was told that the other 2 are on their way. A few weeks later I received the 2 lamps however they were not the same ones I ordered. I raised another complaint on email and was told to send photos of what I received. After doing all of that I was told they will send me out another 2 replacement lights. a few more weeks later I receive only 1 light... open the package to find a broken lamp. So I emailed them back again with photos of the broken light and asked why I only received one when I should be getting 2? they said they will rectify it. Since its been another 2 weeks and still nothing, they replied back to me saying that there has been a delay in customs? I've finally given up and requested a refund which they said they will do... and guess what? Another week later and still no refund. So I called them to find out whats going on and when I pushed for an update all of a sudden I get an email from PayPal with my refund is being processed.It feels like the company is run by a couple of inexperienced people who can't keep on top of their orders. The website shows nice products however it's all coming directly from China not from the UK. You may as well just order from Ali Express. 3 months wasted chasing 3 basic lamps.
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