Bought a couple of ceiling lights late November. One Turned up on the 23rd December, other one nowhere to be seen. Despite the .co.uk website this is a direct from China operation, similar to Temu but for lights. Quality of the light that turned up way more like £4 rather than the £60 I paid. Now have to brave the returns process. Wish I’d read these reviews first!!UPDATE - other light came a couple of days later with bits hanging off. Offered 30% discount to avoid return. As others have said they have provided a China address for returns. The scam here is that they sell lights with virtually no value and make returns so expensive that it’s not worth sending back. Avoid them at all costs. UPDATE - They have agreed and paid a refund. Not surprisingly they didn’t want the product back as the cost of postage is more than the product, this supports my previous view that this is a scam. I was fortunate that there was some damage to the product. If there hadn’t been I would have had to keep them. Tried to make me destroy them but I refused as you are not required to do this in the UK.
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