I ordered 4 lamps from LampTwist. To be honest, I was initially a bit concerned about the shipping safety and the lead time for international delivery to Taiwan.
However, the customer service agent was helpful and professional. Although the reply time was a bit slow (perhaps that’s just how things move in Europe), she eventually addressed all my concerns. She handled my manual order additions and ensured all items were consolidated into one shipment to optimize my costs.
The package arrived yesterday, and all 4 lamps arrived in perfect condition with no damage at all. The quality of the Serax lamps is nice. I recommend LampTwist for their reliable service and great price.
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