Where to start. This company is showing absolutely zero compassion and empathy given the current climate. They have refused to extend the furlough scheme even though the government have extended it until March. I am still on a reduced income and all the other businesses I have contacted have been great in helping me manage. Landmark just want my money. I completed an income and expenditure form which left me very little to survive on but, according to them, I have got enough money to pay their full amount each month. They don't care that I could do with a bit more money at the moment to make life easier. Landmark just want my money. I've rung them up and most of the agents I have spoken to have been incompetent (they don't update the records with what was discussed, one minute I'm not in arrears the next minute I am, they cant explain to me how the arrears figure is calculated, they can't agree on what my monthly payment is. I really could go on) and/or rude (they continually talk over me). I literally ask them how Landmark can help me but they just keep saying I've got enough money to pay the full balance. Landmark just want my money.I notice there is a check box on this form that sends a copy of this to them. So, can someone in a senior management position from Landmark please ring me as there are many issues I would like to discuss with you. Let's see if they read these reviews and actually care what people are saying about them or not. Landmark just want my money
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Landmark Mortgages Limited, formerly Northern Rock plc and later NRAM plc, is a British asset holding and management company which was split away from the Northern Rock bank in 2010.