landrover.com

1.4
1.4 Based on 81 reviews

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Amanda Hazelton
JLR and LR Asisst (currently programmed…

JLR and LR Asisst (currently programmed into my phone as LR Sh1t Assist) need to be shut down as not fit for purpose. They may as well answer "hello, thank you for your call today, we are happy you've broken down, we're going annoy you, waste your time, lie to you, not call you back and then do nothing until you have to chase us again".... The lack of service, along with with the jumped up AA man who Oi'd my partner after told him to leave when he thought it was perfectly acceptable for our car to have water leaking down behind the dash and trickling on to his foot....has prompted me to return to the dealer and get them to buy our vehicle back!!!! RR full size.I will never Ever set foot in LR dealer again and can only warn people that the horror stories are true, but worse when your living them and JLR attitude is - frankly my dear, we don't give a damn!! Oh and they even supply brand new courtesy vehicles which have been on fire in the exhausts so much it's burnt holes in the bumper and twisted all the plastic (perfectly safe for a EV - they say lol) KO25SUF - for anyone that may ever look to by it - you heard it here first!!! An anyone thinking that head office customer services will be worth a shot - they're even worse!!

1
Date of experience: Jan 30, 2026

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