It saddens me to write this review as I love Christmas and aim to make it magical every year. I ordered a Christmas Eve box with family pajamas in August for £280 and still haven't received anything. An email stated it was dispatched, but tracking shows it's still 'preparing.' I've sent emails and messages on social media without any response. We are celebrating Christmas this weekend, and now I realize the box won't arrive in time. It feels like a scam to take money without delivering. Waiting over four months is unacceptable; I just want my money back, but they are ignoring that too.
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