Avoid them. I ordered a replacement laptop battery a couple of weeks ago. I assumed that the battery would be a non-genuine, Chinese made substitute, which is fine. But I believed that I was buying it from a local reseller. I ordered it from "Laptopbatterydirect" and it arrived within a few days. Unfortunately, I had ordered the wrong one. Entirely my mistake. I contacted them and arranged to return it. They said I would get a refund when it was received. Unfortunately I assumed that the sender's address on the package was the postal address to use. A PO Box in Silverwater NSW. I contacted them again to tell them that it was on its way and I ordered and paid for the correct one. I was then told that the Sender's postal address that was on the package is not the actual sender's address. They gave me a street address for a warehouse complex in Regents Park NSW. The consignee was very long code beginning with 4XP. I foolishly used the seller's name that was on the email correspondence. AolsteCell. When they replied they said that unless it was addressed to the 4XP code given, "it could be destroyed" when it was delivered to the address. I rang Australia Post to see if I could add that number to the delivery address. The guy was very helpful, explaining to me that it was too late as it was already delivered to the warehouse, which is operated by a private mail distribution company that sorts and redirects packages based on the 4XP code. He also said that if he'd been talking to me earlier, he would have advised me to have nothing to do with them. So I've Googled 4XP and discovered that it's a Hong Kong based parcel service which operates in Australia and calls itself Australia Postal Corporation (AUSYDA) and has a red and white logo just dissimilar enough from Australia Post's to avoid a trademark breach. So I've got no refund and the new battery has been in use for just over 1 week and it has died. Will not take or hold a charge. Two batteries paid for. All money gone.
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