Hello!I was having tax trouble and hired Larson to help, and at this point I deeply regret selecting their services. To make a very longer story short, I owed taxes and I wanted them to help me reduce my tax debt and either get on a payment plan or pay if off in one large lump sum in a timely manner. That did not happen, do yourself a favor and make a better choice than I did. Read below for my experience. 1. I was told their services would take 3 to 6 months, but it was over a year when I hired someone else because they were not doing their job.2. They would ask for me to submit documents today and not actually look at them until 3 to 6 weeks after I turned them in.3. I provided all documents they requested in a timely manner and they would continuously lose them and I would have to resubmit them. 4. Often I had to fill out IRS forms I was not familiar with, and no one would help me look them over to confirm I did them correctly. I would have ask someone to please help me, and they still would barely do it.5. The second manager I had (I had two) continuously tried to charge me more money to finish the job, even though we were months outside of our time line and I had not received any of the services I paid for originally. He wouldn't even answer simple yes or no questions6. My biggest issue is my debt was not negotiated down on my behalf and Larson did not offer a payoff "according to my tax offer" I spoke with after I hired a new company.7. The communication was bad, they gave me no clear instruction on what to do in most cases and sometimes I would go weeks without hearing any updates. Their company also does not do a good job of communicating with each other.8. I requested a partial refund because of my overall experience and lack of services rendered, but I was denied. They basically told me what I was saying wasn't true even though it clearly was, so I just wanted to let other know of my experience so they can make a better choice than I did.
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Larson Tax Relief helps businesses and people with IRS and state tax problems. We strive to save our clients money, time and stress. “Tax Relief” means something different to every client. Some just need time and protection, while others need more affordable repayment terms. Other times it may be reductions in improper penalties, or releasing a lien or levy. Your income, assets, and expenses all factor into finding the right tax relief strategy. Depending upon your unique situation, there may be several combined options to resolve your tax issue. Call us at 888-589-0955 for a free consultation. In a few minutes we will help you to better assess what options are best for your unique situation.
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