I hardly ever write reviews but it is worth stating - DO NOT buy from this company. TERRIBLE customer service. They only respond late at night or early morning and then once you respond you have to wait another 24+ hours to get a response. A conversation that could be handled in 5 minutes has dragged out a week already. I had trouble getting a link reattached after I removed some to try to make it fit and after hours of trying I finally gave up. When I asked if I could return the item and get a refund they said it wasn’t possible. If I can’t even wear the watch, why would I want to keep it? Their policy is that it must not have been touched. That’s like telling someone they can’t try on a shirt before they buy it, but if they do and it doesn’t fit then they’re stuck with it. The watch still has its original sealing and it hasn’t been turned on. Once they reattach the links it is a perfectly fine watch. They have offered zero assistance and say the same thing over and over in each response message I get every few days. There are plenty of other beautiful watches that are MUCH better quality and at a better price point. Do not waste your time with this company.
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