The Cosmetic Clinic in Whangarei.After I prepaid for the spot laser treatment, I rang up to make sure the laser treatment would be done on the same day.I attended as I was assured the spot laser treatment would be done on the same day. I took time off from my busy schedule to attend the clinic on the 22nd July 2025. After scanning my face, the consultant spoke to Lauren the manager and said I would have to 'prepare' my skin first for 2 weeks and I'd have to prepay for that too!!!I was very upset as I felt it was a deception.Lauren apologized & said mistakes happen but this was not a mistake. Not a mistake from the reception staff, the training comes from management.What a waste of time!!! It is very dishonest to attract clients with an advertisement offering a discount & later tell the client more treatments are needed. I will definitely not have anything to do with the Laser Cosmetic Clinic again.
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