Please be cautious when considering this laser clinic. Unfortunately, my experience has not been positive. My first session was with Rabia, and I initially felt confident I would be in good hands as she is senior staff. However, the next day I noticed burns outside of the treated area, and my skin felt inflamed immediately after the session, which was extremely concerning.
When I requested a full refund, I was told I would need to sign a settlement agreement in order to receive it. This left me feeling uncomfortable and disappointed. The clinic presents itself as very professional and “squeaky clean,” but my experience did not reflect that.
What’s even more disheartening is that I didn’t receive an apology, and they are not acknowledging the marks as burns. Instead, they are describing it as a “skin reaction,” which feels dismissive of what actually happened.
I’m sharing my experience so others can make an informed decision, as I wish I had known this beforehand.
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