I purchased a 60W Mopa with 2 lenses. It shipped the next week and arrived with a lens missing and a broken light. The replacements were sent a couple weeks later after a few reminders. Not a big deal on that front.The issue is the Red Light Preview is blurry. I have to bring the laser out of focus down 15mm for the red light preview to be sharp. Because of this issue, it is extremely difficult to line up items precisely, especially when I'm lining up multiple discs at one time. Andrew's support guy wasn't helpful, and neither was Andrew. I sent several videos showing the issue, and they just said they couldn't see the issue, even after I repeatedly told them it's next to impossible to record the bright light properly with a cell phone and capture it how it appears. The one suggestion he offered after emailing back and forth for days (and having to follow up with him again after no response) was not helpful, and he offered no resolution at all.I already have a 50w fiber laser from another seller, so I can clearly see that this is not normal. Very irritated to have not received any sort of response from Andrew other than implying I'm wrong that there's an issue. I spoke to many experienced owners of lasers, and they agreed the Red Light on my laser is defective. I'm stuck with misaligning my engravings because of this. Very unfortunate when spending thousands of dollars to buy an "upgraded" laser.
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LASERSonly.com offers a variety of affordable laser equipment of different laser types, such as Fiber, CO2, UV, Galvo CO2, RF, etc., for professionals and hobbyists to cut, engrave, weld, surface cleaning, and rust removal on metal and a wide variety of organic & synthetic materials.
