I recently ordered two lehengas as a first time customer couple days ago. They had a promotion that popped up saying if I enrolled my email. I will get 10% off.
I am put in my email and a 10% coupon code did generate, but I thought it will automatically be applied in my cart so I submitted the order and then realized that I did not get my 10% off. I emailed them that very night to see if they can just credit me 10% off. The customer service representative said that that cannot happen since the order is already submitted and refused to give me 10% off.
When I asked if I can cancel the order and redo it, he said to pass the 24 hours so I will not get my full refund
I am very disappointed at this type of customer service
How easy is it for them just to give a 10% off which is probably $29 credit back to my credit card
They can also even give me a store credit of $29 for future shopping
I will most likely not use this website again just because of lack of customer service
I hope my orders are arrived as described, and the correct sizing. I was just reading all the other reviews and I see that some people do have issues with sizing.!
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We set up this fashion house with the aim of ensuring that women living outside India had access to modern, ethnic fashion. We draw on our artisanal heritage and deep-rooted ethnic fashion—the sharara and the gharara, the salwar and the churidaar, the kurta and the sherwani—and translate them into forward-thinking style statements. Our lighter, brighter floral prints, which are both minimal and sophisticated, or our heavily embellished kurtas and shararas - embody the spirit of the modern woman who believes in effortless chic with a gentle touch of tradition. At Lashkaraa, the marriage of heritage and contemporary style compels us to redefine ethnic wear.See more
