Absolutely unacceptable experience with LATAM Airlines.
They canceled my flight from Rio de Janeiro to São Paulo while I was at the airport doing check-in. No proper notice, no real support just “canceled.” Because of them, I missed my connection from São Paulo to Bogotá.
The only options they gave me were a refund or sending me somewhere else hours later. That doesn’t fix a missed international connection. Completely irresponsible and disorganized.
This is one of the worst airlines I’ve ever dealt with.
Never again.
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