Following the seller's considerate response, my updated comment is below. Original comment: Good products, but their customer service doesn't seem focused on customer satisfaction. I wanted to change the case due to an inaccurate color on their website, and they requested I pay for return shipping. Given the price, I found this solution unsatisfactory. Their communication lacks clarity in addressing their own mistake regarding the color. Update: Thanks for the response. I appreciate your efforts. I've adjusted my review score. No need to exchange since I've already placed the metallic ring, so it's likely not eligible for return.
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Designed, warehoused & shipped from our HQ in Canada, Latercase is the simpler phone case you've been looking for. We use authentic Kevlar® to protect your phone from everyday wear and tear, while keeping it so thin that you'll barely even know it's there. Latercase is easy to put on, easy to take off, and coated with a durable matte finish that's genuinely addictive to touch. If you have any questions, shoot us an email or tweet us @latercase - our customer support team is always happy to help.See more