Went to Laura’s to return two items. I did in fact lose my receipt and the associate was extremely rude, dismissive and arrogant. She advised that without the receipt nothing could be done and that I could leave the store. I was astonished at such horrible treatment. I’ve been a loyal customer with Laura and Melanie Lynn for over 20 years. This store is in the trinity common strip mall. Also two associates were trying on clothes and also ignoring customers in the store. Unbelievable. I promptly called customer service and they pulled up my account and sent me my receipt. It was not difficult or labour intensive.I will be returning the items now and will also be taking my business elsewhere. I’m really so disappointed in this store. It taints all the others sadly.
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