At the LAURA CLOTHING STORE PLACE VERTU in store location, Ville St Laurent, Montreal, yesterday Wednesday 10 May 2022, about 2pm, an outlet store with less expensive items. A sleeveless summer blouse brand MATT that Laura carries. I bought for Mothers Day it did not fit. I misplaced the bill could not find it, bought it Thursday previous. The Manager of the store, that day was a lady with red long hair, yelled at me for 10mns because I asked for an exchange without a bill. Not a refund, a simple exchange. She refused and continued verbal abuse. Ive been a loyal customer for 10yrs, this is just too much, totally unacceptable, closing my Laura account, never again. Beware!
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